I have a question about the ticket(s) and/or VIP package(s) I purchased. Who should I contact?

Contact Frontgate Tickets at support.frontgatetickets.com

What bands are participating in the VIP meet and greet?

All artists on the lineup are scheduled to take part in the meet and greet.**Subject to change**

When will set times be announced?

Set times will be announced at least 48 hours prior to the festival’s start time.

How many stages will be at the festival?

2

What items are prohibited from being brought into the festival?

ACCEPTABLE ITEMS

Small bags, single compartment backpacks and purses (maximum 10" x 10"), Fanny Pack, Non-professional flash/still cameras, Cell Phones, Sunglasses, Hats, Lighters, Closed pack of cigarettes, Sealed/wrapped tampons, Earplugs, Sealed Chapstick and lipgloss, Sealed packs of gum, Blankets, Seat cushion, GoPro,

PROHIBITED ITEMS
Illegal substances, Drugs or drug paraphernalia, Pets, Massagers, Laser Pointers, Eyedrops, Glass, cans, cups or coolers, Markers, pens or spray paint, Large chains, spiked jewelry or bullet belts, Stickers, flyers, banners or posters, Balloons, balls, inflatable balls or frisbees, Backpacks over 10" x 10", Stuffed animals or bags (including plush backpacks), Open pack of cigarettes or unsealed tampons (upon entry), Outside food or beverage (including alcohol and candy), Weapons of any kind (included pocket knives, pepper spray, fireworks, etc...), Pro recording equipment - photo, video or audio (no detachable lenses, tripods, big zooms or commercial rigs), Video cameras, Lawn chairs, Vapes and E-cigarettes, Water backpacks

Am I allowed to take photos and video?

No professional audio or video recording devices are allowed. Mobile phones are okay.

Are any volunteer positions available?

No volunteer positions are available at this time.

Can my band play at Self Help Fest?

We are not accepting artist submissions at this time.

Can I leave the festival and re-enter?

No. Re-entry is not allowed.

Is Self Help Fest all ages?

Yes!

Is the event rain or shine?

Yes!

Where should vendor / sponsorship requests be sent?

Please send your request to info@flysouthmusic.com.

Where should press / photo / media requests be sent?

Please send your request to press@flysouthmusic.com.