I have a question about the ticket(s) and/or VIP package(s) I purchased. Who should I contact?

Contact Frontgate Tickets at support.frontgatetickets.com

What bands are participating in the VIP meet and greet?

A Day To Remember, Papa Roach, Mayday Parade, Falling In Reverse, Of Mice & Men, August Burns Red, State Champs, Knuckle Puck, The Devil Wears Prada, Wage War and Crown The Empire

When will set times be announced?

Set times will be announced at least 48 hours prior to the festival’s start time.

How many stages will be at the festival?

2

What items are prohibited from being brought into the festival?

ACCEPTABLE ITEMS

Lotion sunblock, 2 sealed bottles of water per person (no bigger than 1 gallon), matches, sealed cigarettes, food (max of 1 gallon zip lock bag), sunglasses, disposable camera, bags, backpacks, purses, fanny packs, sealed tampons, sealed chapstick, vape pens, e-cigs (NO refill juice / extra tanks), lighters

PROHIBITED ITEMS
Frozen Water Bottles, misting fans, glass of any kind, spray sunblock, alcohol, chairs, soda cans / sports drinks, camel packs, ice chests, fireworks, illegal contraband, laser pointers, open containers, pets, spiked accessories, wallets with chains or chain accessories, umbrellas of any kind, weapons of any kind (including pepper spray), large metal keychains, strollers, skateboards, bicyles, aerosol cans, beach balls, markers, pens, blankets, towels, professional audio or video recording devices.

Am I allowed to take photos and video?

No professional audio or video recording devices are allowed. Mobile phones are okay.

Are any volunteer positions available?

No volunteer positions are available at this time.

Can my band play at Self Help Fest?

We are not accepting artist submissions at this time.

Can I leave the festival and re-enter?

No. Re-entry is not allowed.

Is Self Help Fest all ages?

Yes!

Is the event rain or shine?

Yes!

Where should vendor / sponsorship requests be sent?

Please send your request to info@flysouthmusic.com.

Where should press / photo / media requests be sent?

Please send your request to press@flysouthmusic.com.